Frequently Asked Questions (FAQs)

1. How long does shipping take?

Orders are typically processed within 1–3 business days after payment confirmation. After an order has been processed and shipped, estimated delivery generally takes 3–7 business days, depending on the destination and shipping carrier.

2. Do you ship internationally?

todaystopicks currently ships within the United States only. International shipping is not available at this time.

3. Can I return an item if I am not satisfied?

Customers may request a return within 30 days from the date the order is delivered, provided the item meets the eligibility requirements described in our Refund and Returns Policy.

4. How do I start a return?

To request a return, contact our support team and provide your order number and the reason for the return. If the item is eligible, we will provide instructions for returning it.

Please do not send a return before receiving return instructions.

5. What payment methods do you accept?

todaystopicks accepts the secure payment methods available during checkout. Available payment options may vary depending on the payment providers currently integrated with the website.

6. How can I track my order?

After your order has been shipped, you will receive a shipping confirmation email with available tracking information. You can use the tracking information to check the delivery status of your package.

7. Can I change or cancel my order?

Orders may be modified or canceled only before they are processed for shipment. Once an order has been shipped, changes or cancellations may not be possible.

8. What should I do if my order arrives damaged?

If your order arrives damaged or you receive a defective item, contact our support team as soon as possible. Please include photos of the product and packaging so we can review the issue and determine the appropriate next steps.

Contact Information

For additional questions, customers may contact:

todaystopicks
1212 E 38th St
Erie, PA 16504
United States

Phone: +1 814-392-6712
Email: support@todaystopicks.com